Ways To Avoid Fake Tech Support Scams

Posted by computernetworksinc On September 28th, 2016
computer screen showing fake tech support pop up warning and scam alert message on a business workstation

How to Avoid Fake Tech Support Scams in 2026 | Business Cybersecurity Tips

Have you ever seen a warning on your computer that says:

  • “Your system is infected”

  • “Call now to secure your data”

  • “Your Windows license has expired”

In many cases, these messages look urgent and legitimate. However, they are often part of a tech support scam.

Today, these scams are more advanced than ever. They use realistic designs, convincing language, and even AI-generated voices.

For businesses across Hampton Roads, Virginia Beach, Norfolk, Chesapeake, Portsmouth, and Suffolk, knowing how to respond is critical.
Updated for 2026.

What Is a Tech Support Scam

A tech support scam is a type of cyberattack designed to trick users into giving access, information, or payment.

These scams often appear as:

  • pop up warnings that take over your screen

  • fake security alerts in your browser

  • phone calls claiming to be from Microsoft or another provider

  • emails urging immediate action

Once you engage, scammers attempt to gain control of your system or collect sensitive information.

Why These Scams Are More Dangerous in 2026

Today’s scams are more convincing than ever.

For example:

  • websites can mimic real security dashboards

  • attackers use AI to sound professional and trustworthy

  • pop ups can lock your browser and prevent you from clicking away

Because of this, even experienced users can be caught off guard.

1. Question Unexpected Alerts and Pop Ups

First, always pause when you see a warning that creates urgency.

Legitimate companies do not:

  • lock your screen

  • demand immediate action

  • display phone numbers in pop ups

If something feels off, it probably is.

Instead of responding directly, close your browser or restart your device if needed.

2. Never Call Unknown Support Numbers

Many scam messages include a phone number for “support.”

However, these numbers connect you directly to attackers.

Once on the call, they may:

  • ask for remote access to your computer

  • request payment for fake services

  • attempt to install malicious software

Instead, contact a trusted IT provider or known support channel.

3. Do Not Share Payment or Personal Information

Scammers often aim to collect:

  • credit card details

  • login credentials

  • banking information

They may also ask you to purchase gift cards or send payment quickly.

Never provide financial or personal information unless you are certain who you are dealing with.

4. Do Not Panic or Act Quickly

These scams rely on urgency.

For example, they may claim:

  • your data will be deleted

  • your system is permanently damaged

  • legal action is pending

However, these threats are designed to create pressure.

Instead, take a step back and verify the situation before taking action.

5. Watch for Browser Hijacking Behavior

In some cases, scam pages take over your browser.

You may notice:

  • you cannot close the tab

  • alerts keep reappearing

  • your system seems frozen

If this happens:

  • close the browser using Task Manager

  • restart your computer

  • avoid clicking anything on the page

How Businesses in Hampton Roads Can Reduce Risk

Small businesses can take steps to reduce exposure to tech support scams.

Train Employees

First, employees should understand how these scams work.

Use Security Tools

Next, updated antivirus and endpoint protection can help block malicious activity.

Limit User Permissions

Restricting access reduces the risk of unauthorized changes.

Work With a Trusted IT Provider

Having a reliable support team ensures you always have a safe point of contact.

Awareness Is Your First Line of Defense

Tech support scams continue to evolve. However, awareness remains one of the most effective defenses.

By slowing down, verifying alerts, and avoiding unknown contacts, businesses can prevent many common attacks.

Supporting Businesses in Hampton Roads

Computer Networks, Inc. works with businesses across Virginia Beach and Hampton Roads to support secure and reliable IT environments.

Through proactive monitoring, cybersecurity practices, and ongoing system management, organizations can reduce risk and improve performance.

If you encounter suspicious activity or unusual pop ups, it is best to have a trusted professional review your systems. Contact Us Today.